Enterprise Benefits:
- Management of eight restaurants with over 100 staff resulted in a substantial improvement in HR administrative efficiency.
- Payroll processing time was reduced by 60%, freeing management from burdensome paperwork and allowing them to focus on business expansion.
Participant Benefits
Charis, who was laid off after serving as an HRBP at a multinational company for more than 20 years, re-entered the workforce through NTL. As a senior consultant she now leads B2B HR outsourcing engagements, rebuilding her professional dignity and financial independence.
Full Story
A restaurant group managing eight outlets and over a hundred employees has long suffered from low administrative efficiency in human resources. Payroll is calculated using paper records, and the HR team is overloaded under tightened budgets and continuous operational pressure. Management spends a substantial amount of time on document processing, severely impairing their ability to focus on core business development. What the company urgently needs is not merely an operational executor, but a senior consultant capable of fundamentally restructuring the HR management system.
At the same time, Charis had worked as an HR business partner at a multinational corporation for over twenty years, yet she received a layoff notice with no prior warning. In her subsequent job search, age and health repeatedly became invisible barriers.
In 2025, Charis formed a partnership with the aforementioned restaurant group through NTL’s professional matching platform. NTL identified a strong alignment between Charis’s twenty years of experience as an HR business partner and the group’s operational needs, and recommended her as a senior consultant to lead the company’s overall HR digital transformation program. NTL provided not just a role match but a structural platform that enables the expertise of senior professional women to be fully leveraged.
Charis led a transformation project covering the implementation of an HR management system and an electronic document system, the optimization of outsourced payroll processes using RPA and AI technologies, restructuring of the HR team, and the development of continuous improvement plans together with ongoing advisory support. Upon completion, payroll processing time was reduced by 60%, HR administrative tasks across eight branches were comprehensively optimized, and management was freed from burdensome administrative duties to refocus on business development and strategic decision-making.
Client feedback accurately reflects the effectiveness of the collaboration: "We were impressed by Charis's efficiency. She streamlined our workflows, and we greatly value the expertise and commitment she brought."
For Charis, this engagement meant far more than the project outcomes. Returning to the workforce as a senior consultant, she freed herself from dependence on a single full‑time employment contract and, leveraging her deep professional expertise, rebuilt an autonomous career path. The HR perspective she developed over twenty years in multinational corporations found a new platform for application, and her professional dignity and financial independence were reestablished in tandem.
Charis's case clearly demonstrates the core value of the NTL model: precisely connecting highly experienced professional women with companies that have concrete business needs, enabling sustainable development for both parties. Age and seniority are never an endpoint in the workplace, but the starting point for creating greater impact.
